The Cliffs Resort
  • Pismo Beach, CA, USA
  • 11.25
  • Hourly
  • Part Time

Sick Leave, Aflac, Employee Discounts


 

 

Position:    Morning Host/Hostess

 

Department: Food & Beverage

Status:       Part-time

 

Reports to: Restaurant Manager

 

Position Summary:

As a hostess they need to communicate with guests and co-workers. Know the reservations on a daily basis. Know what section each server is working. The hostess is the guests first impression of the restaurant.

 

Essential Functions of the job:

  • Know which section each server is working
  • Know the reservations and make sure there are tables to accommodate them
  • Answer the phones to take reservations as well as room service orders
  • Help the servers upon their request
  • Assist as needed to maintain standards of appearance, sanitation and service in all areas of the restaurant
  • Comply fully and consistently with all the hotel and restaurant conditions of employment and standards of uniform, grooming and personal hygiene
  • Complies promptly with the special requests of management
  • Knows the restaurant sections and table numbers
  • Politely and genuinely thanks the guests for choosing our restaurant to dine in upon their departure and a fond farewell with an invitation to return.
  • Anticipate guests needs

 

 

Qualifications          Restaurant experience

Energetic/Reliable

Customer service experience

  Physical Requirements:

  • Ability to stand continuously for the duration of the shift (eight hours).
  • Ability to lift small packages (under 40 pounds).
  • Ability to work in stressful situations.

 

 

Education, Experience, Skills:

  • High school diploma; college degree preferred.
  • Working knowledge of guest services in a luxury hotel setting.
  • Excellent command of English language.
  • Ability to work with people effectively.
  • Ability to multitask and work in mentally demanding situations.
The Cliffs Resort
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