The Cliffs Resort
  • Pismo Beach, CA, USA
  • $14
  • Hourly
  • Full Time

Job Description:

The Cliffs Resort needs a Night Auditor to join our team! We're looking for an ambitious, hardworking professional who loves to crunch numbers in between responding to guests' needs. The Auditor will be responsible for all end of day accounting functions, handling guest requests, and ensuring the safety of our guests and property. The ideal applicant should be capable of working autonomously with no one to assist him or her with basic functions, such as checking guests in and out, reconciling accounts, and taking initiative for necessary tasks. Candidates will need to be available to work between 11am-7pm with possible overtime when needed. All shifts will be scheduled with one other night auditor.

Responsibilities:

  • Greet guests upon arrival, check them in, provide valet service and assist them with any information they need to enjoy their stay
  • Audit and balance reports from the day shifts
  • Schedule guest wake-up calls for the following day
  • Assist walk-in guests with reservations
  • Verify that all end of day work has been performed by other departments
  • Respond to guest inquiries, concerns and complaints as needed
  • Answer all incoming calls for the resort
  • Run end of day computer functions
  • Assist guests with final billing, check-out and valet services upon departure
  • Balance cash drawers and record receipts

Requirements:

  • High School diploma/GED required
  • Hospitality experience preferred
  • Available to work 11pm-7am
  • Reliable transportation
  • Must be 21 years or older
  • Ability to learn property management system and necessary computer programs
  • Good Phone Skills
  • Good Customer Service

 

The Cliffs Resort
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