The Cliffs Resort

Position Description

Position Summary:

The Banquet server is to ensure guest satisfaction of all who attend banquet functions at the Cliffs Hotel and Spa. Going above and beyond, as needed, to create a unique experience for our guests.

Essential Functions of the job:

• To set-up and break-down all functions as directed on BEOs and by management
• Serve guests, ensuring food quality by maintaining communications with the chef
• To demonstrate an attitude of friendly hospitality in every aspect of service
• Communicates pleasantly and courteously with guests, management and co-workers
• Comply fully and consistently with all the hotel conditions of employment and standards of uniform, grooming

Qualifications

• Previous food and beverage experience
• Customer service experience
• Energetic/Motivated/Reliable/Adaptable

Physical Requirements:

• Ability to stand/move continuously for the duration of the shift (eight hours).
• Regular heavy lifting required (40 pounds or more). Ability to carry service trays.
• Ability to work in stressful situations.

Education, Experience, Skills:

• High school diploma
• Current Food Handler's Certification
• Excellent command of English language.
• Ability to work with people effectively.
• Ability to multitask, prioritize, and work in mentally demanding situations.

Compensation:

• Wage varies from $15/hour to $50/hour (includes tip pool)
• Employee discounts and hotel perks