The Cliffs Resort
  • Pismo Beach, CA, USA
  • Full Time

Banquet Captain

 

Job Description: The Captain works closely with the Banquet Manager, Sales Department and the Kitchen to ensure that all events are completed as contracted.  They supervise Banquet Servers and Bartenders to maintain the high-level of service our guests expect.  Nights and weekends required.

 

Duties and Skills Required

 

-Greet group contacts and confirm timing, AV needs, set etc.

-Monitor BEO's daily and adjust schedule as needed- communicate with Mgr.

-Complete and turn in Banquet Tickets-computer and math skills

-Complete Captain Reports as needed and distribute

-Assign duties and sections for Banquet staff

-Work with the Kitchen to maintain food quality and that meals are ready as stated on BEO's- timing as well

-Communicate with other departments to ensure guest satisfaction (ie. Maintenance and Housekeeping) 

-Order linen as needed

-Return linen in a timely manner-confirm counts in and out

-Oversee events and room sets

-Able to lift 50 lbs.

-knowledge of all aspects of banquets- from serving a function, set up ceremony or classroom style, AV equipment, anticipate and prioritize

The Cliffs Resort
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